Shipping policy

Thank you for shopping with us. Please review our Shipping Policy for details on order processing, delivery methods, shipping fees, and coverage.

1. Shipping Destinations

We ship worldwide, except for certain remote areas in Asia and a few other special regions where delivery may not be available.

If your shipping address falls within a restricted area, we will contact you after the order is placed.

2. Order Processing Time

All orders are processed within 1–2 business days.

Please note:

  • Orders are not processed on weekends or public holidays.
  • Processing time does not include shipping transit time.

3. Shipping Methods and Delivery Time

Standard Shipping

  • Carrier: DHL or FedEx
  • Estimated Delivery Time: 10–15 business days
  • Shipping Fee: $12.95

Free Shipping

  • Carrier: EMS
  • Eligibility: Orders over $50
  • Estimated Delivery Time: 15–25 business days
  • Shipping Fee: Free

Please note that delivery times are estimates only and may vary depending on destination, customs clearance, weather conditions, and local courier operations.

4. Shipping Fees

Shipping fees are calculated based on the shipping method selected at checkout.

  • Standard Shipping: $12.95
  • Free Shipping via EMS: Available for orders over $50

5. Payment Methods

We currently accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

6. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.

7. Delays and Special Circumstances

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

  • Customs inspections
  • High shipping volumes
  • Weather disruptions
  • Remote delivery locations
  • Other unforeseen logistics issues

We appreciate your patience and understanding.

8. Returns

We accept returns within 15 days from the date you receive your product.

For more information about return eligibility and instructions, please refer to our Return Policy or contact our customer support team.

9. Contact Us

If you have any questions regarding shipping, delivery, or your order, please feel free to contact us.